General FAQ's
A guide on Boozi's Shipping, Return & Payment Policies.
Shipping
At our company, we aim to deliver your order within 4-7 business days from the date of purchase. However, please note that there may be some instances where the delivery may be delayed due to unforeseen circumstances such as public holidays, stock depletion, bad weather conditions, or logistical load on our courier services.
In such cases, we will make every effort to ensure that your package is delivered to you as soon as possible. If you have an urgent order that you need delivered quickly, please contact us on our helpline numbers for swift assistance.
Please note that the shipping time frames mentioned on our website are indicative only and may vary depending on your location and other factors beyond our control. We appreciate your patience and understanding in such situations.
Thank you for choosing BOOZI as your preferred shopping destination. If you have any questions or concerns regarding our shipping time policy, please do not hesitate to contact us.
Pre-paid orders are shipped within 48 hours, and you will receive a tracking link via email and WhatsApp. Delivery is typically completed within 7-8 working business days.
For COD orders, a shipping cost of 200 PKR is added at checkout and is non-refundable. These orders are shipped within 3-4 working days, and tracking details are provided via email and WhatsApp.
Returns
No, products purchased on sale are not eligible for return or exchange. All sale item purchases are final.
Returns must be postmarked within 7 days of product delivery. Items must be new, unused, unworn, unwashed, and in their original condition with all tags attached.
Orders cannot be canceled once shipped. However, you can return the product if it is eligible under the return policy. Refusing to accept the order at your doorstep will also be treated as a return.
Refunds
No, COD charges are non-refundable. Additionally, 200 PKR logistic charges will be deducted during the refund process.
Orders cannot be canceled once shipped. However, you can return the product if it is eligible under the return policy. Refusing to accept the order at your doorstep will also be treated as a return..
No, gift cards are not refundable to a bank account or any other form of payment.
Payment Modes
Yes, you can pay through COD when your order will be delivered to your door step.
Yes, you can pre-pay your order while checking out.
You can pay through VISA, MasterCard, Alfa Pay, Easypaisa, Jazzcash, SadaPay.